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Made-To-Order Return Policy

We only offer high-quality made-to-order switchplates that are not kept in stock but handcrafted once we receive an order for them. These collections have thousands of different images and patterns, colors and size combinations, that's just too many for us to keep in the warehouse.

Made-To-Order, But Still Provide 30 Days Guarantee
Your satisfaction is important to us, therefore we decide to take the risk and stand by on our 30 days refund guarantee, even though all of our switch plates are unique and made-to-order. Simply return the item in its original condition in the original packaging for a full refund.

Order Advice
Our made-to-order switch plates are so unique and attractive we know you will like them. However if you're unsure and this is your first order, we suggest order one or two of the designs you like. When you received the order and absolutely love them, you can then go ahead and order for the rest of your home with certainty.

Return Packing & Shipping Instructions
• Items should be protected with bubble wrap or peanuts on all sides in a sturdy corrugated carton, ideally in the original box from HD Art SwitchPlates.
Do not return any item in a padded envelope...they just don't have enough protection.
• To avoid scratching which would void refund, please be sure screws (if any) are packaged separately and on the backside of the switchplate.
• Multiple items should be snuggled together in the center of the box.
• Packing switchplates from corner to corner in a box will often give more room for protection.

Please note, we can not be responsible for damaged goods that are received so do pack your return with care. To expedite your credit, please include a copy of your invoice or your Order Confirmation Number and/or e-mail address (that you used to order the switchplate) and ship the package to:

HD Art SwitchPlates Returns
15 Terrace Walk,
Berkeley, CA 94707

*The address above is strictly for returns collection only.